Data Analyst, Product

About Us

Kraken is a mission-focused company rooted in crypto values. Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. We are committed to accelerating the global adoption of crypto, so that everyone can achieve financial freedom and inclusion.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. We are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

The Role

We're looking for a Data Analyst, Product to join our team remotely. The #1 goal of this role is to elevate decision-making by uncovering emerging trends and root causes, and by developing tools to drive insight and actions that give full visibility into product performance and business growth.

Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with strategic thinking to shape growth initiatives, guide decision-making, and drive measurable impact across the organization.

In this role, you'll own end-to-end data management from building and maintaining datasets and pipelines to designing dashboards and insights for the Product team. Additionally, you will work on experimentation infrastructure, launching an A/B testing system together with your team and contributing to other experimental projects to ensure the data team is constantly evolving and growing.

You will be, quite literally and quantitatively, defining success on a daily basis for our Product and leadership teams. At Kraken, data is both a strategic asset and the foundation of trust with our users, partners, and stakeholders, and the data team is the backbone of decision-making.

Responsibilities

• Act as a trusted business advisor who influences decision-making for the growth team and deeply understands the business, both inside and out
• Own the design of dashboards, metrics, and reports, turning data into actionable insights for the growth team, cross functional partners, and the leadership team
• Dive into large, complex datasets and logs to turn your findings into scalable data models necessary to facilitate reporting, analytics and ML models
• Lead cross-functional projects with analysts, scientists, engineers, and product teams to build data pipelines using Airflow, Python, and modern ETL frameworks
• Be at the forefront of data innovation by experimenting, testing hypotheses, and translating insights into action
• Develop and automate reporting of key performance indicators of various Kraken's products at scale
• Develop high-quality code for pipelines and dashboards, incorporating software engineering best practices
• Deliver insights that shape growth direction through clear, data-driven storytelling

Requirements

• 5+ years of experience in data analysis and data management within the financial services industry, ideally gained in a fast-paced, high-growth environment
• Hands-on experience trading derivatives (such as perpetuals, futures, or similar instruments) is required, whether gained professionally or through personal trading as a hobby or passion
• Experience working closely with product teams to analyze and optimize performance across the product funnel and related business metrics, ideally within a trading environment
• Expert SQL skills—including complex joins, CTEs, and analytical functions—paired with familiarity in Python libraries such as pandas, matplotlib, and plotly
• Hands-on experience using dbt (data build tool) to model and organize marketing, product, or performance data for reporting and decision-making
• Experience setting up and managing data pipelines, with a strong understanding of data workflow orchestration
• Capable of creating intuitive dashboards and visualizations to communicate complex insights clearly
• Strong communicator who can simplify complex data ideas for both technical and non-technical audiences
• Belief in the values outlined in Kraken's Tentaclements document
• A degree in a field emphasizing analytical rigor, such as software engineering, economics, or a hard science

Nice to Have

• Deep interest in improving user experiences through better product analytics and experimentation
• Passion for continuous learning and approaching problems with a beginner's mindset
• Solid understanding of the cryptocurrency space and how financial markets function