Transaction Monitoring Lead Analyst

About Us

At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.

Our work culture is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

The Role

The CX Compliance team plays a critical role in ensuring our global Compliance Operations run smoothly, adhere to regulatory standards, and deliver consistently high-quality outcomes. As a Lead Analyst, Compliance TMS Operations, you will take ownership of end-to-end Transaction Monitoring investigations involving both individuals and entities, which may result in the drafting and filing of Suspicious Activity Reports (SARs). This role requires strong experience in quality control and a proactive approach to working with various stakeholders across the Financial Crime Risk service line and support teams. You'll navigate complex scenarios and issues, balancing high-volume workloads with exceptional attention to detail. Operating with minimal supervision, you'll prioritize effectively, collaborate cross-functionally, and remain open to feedback to support continuous improvement and operational excellence.

Responsibilities

• Conduct investigative review and analysis in support of company's AML regulatory compliance policies and programs including investigating automated alerts from transaction monitoring systems, and referrals sourced from law enforcement requests and other company lines of business
• Analyze transaction activity and KYC information and conduct due diligence research in support of investigations as well as interpret evidence from external tools and systems to determine the legitimacy of customer behavior across multiple products
• Draft suspicious transaction reports in the format provided by Singapore Police Force and file on the SONAR portal
• Identify red flag indicators and populate them correctly in STR files
• Document investigations in written narratives
• Decide whether activity warrants escalation for additional review and subsequently recommend whether activity appears suspicious and warrants filing of a suspicious activity report
• Incorporate feedback from Quality Assurance Team
• Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures
• Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to case investigation
• Review data from systems and follow Coinbase procedures to investigate, decide, and document transaction monitoring alerts

Requirements

• Minimum of 5 years of relevant experience in financial services, crypto, investigations, legal, or the tech industry, with a focus on TMS, compliance, or regulatory matters
• Strong interpersonal, analytical, and communication skills (verbal and written)
• Experience working with Google Sheets, Google Docs, Excel, and Word
• Flexible and adaptable to the evolving needs of a high-growth and fast-paced organization environment
• Able to support in 24/7 environment
• Organized with a high level of attention to detail

Nice to Have

• Professional certification in AML or Fraud (e.g. CAMS, CFCS, CFE)
• Experience in project management, analytics, or vendor management
• Advanced degree in business, finance, or customer experience (CX)
• Proficiency with tools such as Google apps, JIRA, Hummingbird, and Salesforce Service Cloud
• Experience collaborating with external outsource business partners

Compensation

The target annual base salary for this position is $106,100 SGD. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).