[BI] Senior Payment Data Analyst

About Us

Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class.

Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner.

As of today, Bybit is one of the most trusted, reliable, and transparent cryptocurrency derivatives platforms in the space.

The Role

We are seeking a detail-oriented Data Analyst with payment industry expertise to support our expanding payment business. This role will be instrumental in delivering data-driven insights, building reporting infrastructure, and enabling informed decision-making across payment operations.

Responsibilities

• Analyze payment transaction data, including volume, success rates, conversion funnels, and revenue metrics
• Build and maintain dashboards and automated reports to track payment performance and KPIs
• Conduct deep-dive analyses on payment channel efficiency, cost optimization, and user behavior patterns
• Monitor data quality and integrity across payment systems, identifying and resolving discrepancies
• Support business and product teams with ad-hoc data requests, A/B test analysis, and impact assessments
• Develop and maintain data models and ETL pipelines for payment-related datasets
• Collaborate with cross-functional stakeholders to define metrics, align on data definitions, and standardize reporting
• Provide actionable recommendations based on data findings to support growth strategies

Requirements

• Fluent in English and Mandarin (written and spoken)
• 5+ years of experience in data analysis, business intelligence, or a related analytical role
• Payment, banking, or fintech industry background required
• Strong proficiency in SQL and at least one analytical programming language (Python or R)
• Experience with BI/visualization tools (Tableau, Looker, Power BI, or similar)
• Familiarity with payment ecosystems — card processing, local payment methods, settlement flows, or digital wallets
• Strong analytical thinking with the ability to translate complex data into clear, actionable insights
• High attention to detail and commitment to data accuracy
• Ability to work independently in a remote environment
• Comfortable working across different time zones

Preferred Qualifications

• Knowledge of card issuance, payment processing, or digital banking products
• Experience with statistical analysis, forecasting, or machine learning techniques

Why Join Us

At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include:

• Study Growth Fund: We support your professional development and continuous learning.
• Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
• Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
• Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
• Internal Mobility: Grow with us. Your long-term development is important to us. We offer internal job opportunities to help build your career path.